Frequently asked questions

Answers about Universal Laser Systems lasers, parts, financing and trade-ins. Can’t find yours? Send us a message.

How much laser power do I need?

Laser power needs depend on your application. Universal Laser Systems offers CO₂ laser power from 10 to 300 watts across its systems. As an example, if you’re only using your laser to cut paper, a 10 watt laser would be suitable. However, if you need to cut 1/2″ acrylic, a higher power laser will be needed. Contact us and we can guide you to the appropriate options.

What does a Universal Laser Systems laser need to run?

A dedicated Windows computer, a fume extraction system, suitable electrical power and, if you use air assist, an oil-free compressed air supply.

What software can I use to design laser files?

Most of our customers use CorelDRAW®, Adobe Illustrator® or AutoCAD®. Universal Laser Systems also offers Direct File Import for PDF, DXF, STL and G-code files.

Can I finance a laser system?

Yes. Businesses can finance a laser system, or other equipment they buy from us, through our financing partner, NewLane Finance. See Equipment financing for how it works and the online application.

Will you take a trade-in or buy my used laser?

Yes. Depending on its age and condition, we can give trade-in credit toward a new laser or make an offer for your used laser. Send us a message with the model and serial number.

Can you help me find replacement parts for my Universal Laser Systems equipment?

Yes. We supply Universal Laser Systems replacement parts and accessories. If you’re unsure which part you need, send us a message with your machine model, serial number and the part you’re looking for. We’ll help with availability and pricing.

Where are Universal Laser Systems lasers made?

All Universal Laser Systems lasers are made to order in Scottsdale, AZ, USA.